Is Using Zoom a Good Idea?
While Zoom appears to be more popular than GoToMeeting, Google Duo and other platforms (most consider the Zoom software more user friendly), Zoom seems to raise more security issues than most business professionals may be comfortable with.
As a result of this concern, a class action lawsuit alleging privacy violations has been filed against Zoom in the U.S. District Court for the Northern District of California. Cullen v. Zoom Video Communications Inc. 5:20-cv-02155.
If you are using Zoom, review this article for tips on improving security: https://www.popularmechanics.com/technology/security/a31982009/iszoom-safe/. Zoom has received significant criticism on privacy and security issues, and the company seems to be responding to these issues by seeking to make improvements.
If you should have any questions or concerns pertaining to issues regarding your small business’ privacy or security, please reach out to us.